Since personal computing’s inception in the 80s, we’ve shifted from command-line to graphical user interfaces. The recent advent of conversational AI has reversed the ‘locus of control’: computers can now understand and respond in natural language. It’s shaping the future of UX.
This article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.
AI can already perform many UX tasks, ranging from design and research ideation to analyzing qualitative user data at scale. It’s the perfect assistant that quickly produces the first drafts of any UX method plan or deliverable. It will do more in the future, including possibly complete UI designs. But AI will not eliminate the need to watch human users.
The author shares his experience of struggling with UX presentations and the process he developed to improve. He provides tips and best practices for crafting impactful UX design presentations, including structuring the story, tailoring the presentation to the audience, using storytelling frameworks, sharing data, making visuals appealing, welcoming feedback, and being clear about next steps.