The author complains that Apple killed his favorite button. The button that shuts the world off from the world. The button that actually does what you want it to do in a nanosecond. Satisfying. Functional. Mechanical. The mute button was his homie.
It’s the button you can operate by feel. The button that goes click, mute, click, unmute, click, mute—anywhere, everywhere: the sofa, the movie theater, the doctor’s office, the bus, subway, car, or airplane. It’s always just one single-handed nail flick away. Daylight or night. Doesn’t matter. It silences your notifications instantly.
But at this week’s iPhone event, Apple killed it and gave us a new UX mess: the “action” button.
The so-called “Double Diamond” is a great way of visualizing an ideal design process, but it’s just not the way most companies deliver new projects or services. Andy Budd proposes a new “Double Diamond” idea that better aligns with the way work actually gets done and highlights the place where design has the most leverage.
But then again, after a feature goes live, it's onto the next one... so it may just end up half of a double diamond... Sigh!