Why thinking innovatively means paying attention to design
Tim Brown, leader of the acclaimed design firm IDEO, discusses the stages of the creative process.
Amazon CEO Andy Jassy’s 2021 Letter to Shareholders
In his first letter, he talks about customer satisfaction, constant experimentation and Minimum Lovable Products (MLP instead of MVP).
"One of the lesser known facts about innovative companies like Amazon is that they are relentlessly debating, re-defining, tinkering, iterating, and experimenting to take the seed of a big idea and make it into something that resonates with customers and meaningfully changes their customer experience over a long period of time."
Gen Z divided on the metaverse, but loves TikTok and gaming
According to a survey from Piper Sandler, teens aren’t living in a virtual-reality world just yet.
Weren't the metaverse said to be for them?
The 13 ingredients Gary Vee describes in his book Twelve and a Half
The 13 ingredients Gary Vee describes in his book Twelve and a Half are some of the traits that have led to his success and happiness over the years, in addition to others that he has observed and admired.
Curiosity and Empathy are two of them....
The Infinite Scroll effect — How design can hack your brain
The Infinite Scroll Effect is used in modern digital services to increase users engagement, gluing us to our phones, screens and devices. You finish an episode on Netflix, and the next one starts right away. You watch one Tik Tok video, and the next one pops out before you can quit it. You listen to one song on Spotify — and the next… you already know. Infinite Scroll is here to block any slight chance to consciously think about if you still want to consume any content.
Canceling Online Subscriptions is Confusing, Difficult, Absurd... And by Design
Many companies use tactics called "dark patterns" to make it difficult to cut ties, unsubscribe, and opt-out.
WCAG, but in language I can understand
A single article summing up each success criterion in WCAG 2.1 in a single-ish easy to understand paragraph.
Purpose Driven Storytelling
A collection of big ideas, small words and short videos to help you become a better communicator, by Jeremy Connell-Waite. His posts and videos on LinkedIn are a welcome learning break anytime!
Bookmark this for when you need a break (and there's no infinite scrolling on this one)
This 'hand-drawn' logo was designed by an algorithm
Designer Talia Cotton wanted to create an unbiased logo, so she put an algorithm to work. But that raised all kinds of thorny questions about whether design can ever really be neutral.
Persistent AR Explained: Why It’s the Key to the Metaverse
A metaverse that’s accessed through augmented- or mixed-reality can become a part of daily life in a way that VR can’t match. The real world becomes metaverse-enhanced, rather than requiring that people escape reality to visit the metaverse.
My talk on Maximizing User Involvement on April 19, 2022
I’m speaking at CX Forums Atlanta Experience Summit on Tuesday, April 19. Come catch my talk about “Maximizing user involvement despite shrinking budgets, timelines or even a pandemic”, and you will also see LEGO, a person struggling in Walmart with a zebra and an apple, the world's largest fire hydrant, and more!
Save 20% on tickets with promo code “INSPIRE20”.
The 7 types of rest that every person needs
Sleep and rest are not the same thing, although many of us incorrectly confuse the two. We go through life thinking we’ve rested because we have gotten enough sleep — but in reality we are missing out on the other types of rest we desperately need.
The result is a culture of high-achieving, high-producing, chronically tired and chronically burned-out individuals. We’re suffering from a rest deficit because we don’t understand the true power of rest.
Rest should equal restoration in seven key areas of your life.